JOB OVERVIEW 

• Serve as the primary liaison between Periphery Digital and our diverse clientele, ensuring a seamless flow of communication and a deep understanding of their goals across various industries, including but not limited to real estate.
• Lead and facilitate strategy sessions, sales meetings, and regular performance check-ins, crafting solutions that align with client objectives while fostering long-term growth.
• Respond promptly to client inquiries, demonstrating a commitment to excellence and a solution-oriented mindset.
• Develop strategic partnerships that are mutually beneficial, leveraging your understanding of digital and media strategies to drive client success.

• Architect and recommend digital media strategies that achieve client goals, utilizing a mix of industry benchmarks and innovative approaches to set and exceed KPIs.
• Proactively explore new markets and opportunities, presenting findings and strategies through compelling reports and presentations.
• Synthesize campaign data into comprehensive reports, highlighting successes and areas for growth, tailored to the unique needs of each client.

• Collaborate closely with the sales team, contributing to RFPs and pitch decks with strategic insights that underline our value proposition.
• Emphasize account management's role in understanding client needs and crafting strategies that resonate, rather than direct sales.

• Work in tandem with the media and production teams to ensure flawless campaign execution that meets client objectives.
• Foster a collaborative environment that values each team member's strengths, encouraging open communication and collective problem-solving.

• Continuously enhance your understanding of the broader industry landscape, staying ahead of trends and technologies that can impact our clients' success.
• Share knowledge and insights with the team, contributing to a culture of learning and innovation.

• Exceptional communication skills, with the ability to articulate complex strategies in a clear and engaging manner.
• A proactive problem-solver who anticipates client needs and addresses them with creative and effective solutions.
• Highly organized and responsive, demonstrating a commitment to client success and satisfaction.
• A collaborative team player who thrives in a dynamic, fast-paced environment.

• Minimum 2-3 years of experience in an Account Management role, ideally within an agency setting, demonstrating a proven ability to deliver exceptional client service.
• Superior written and verbal communication skills, with a knack for clear and persuasive articulation of complex strategies.
• Proficient in conflict resolution, employing question-based discovery techniques to accurately diagnose client challenges and opportunities.
• Intermediate knowledge of digital marketing, media, and content marketing.
• Familiarity with the Vancouver/Toronto real-estate market, coupled with knowledge of and experience with ethnic marketing platforms (WeChat, RED, etc.), reflecting our diverse client base and market reach.
• A collaborative team player who thrives in a dynamic, fast-paced environment, demonstrating exceptional problem-solving skills and a proactive approach to client management.